Resource Help/Contacts
Who To Contact For Assistance
Course Questions
If you are having problems understanding the class requirements, you should contact your instructor. Instructor contact information is listed on the home page for each on-line class. That’s the first place to start after you are enrolled in a class.
Distance Education/Canvas Questions
Read the instructions in the Canvas Student Guide. If you have further questions, you can request assistance from Distance Education Coordinator, Leslee Koritzke, via email: distanceed@lattc.edu
Password Reset
If you need help resetting your password:
Phone: (213) 763-5560
Mondays to Fridays: 8:30 am–4:30 pm
Saturdays to Sundays: Closed
Online Student Support Services Contact Information
Listed below are additional offices that can provide you with targeted support:
Bridges to Success Office
Location
Student Support Center, D3-105
Contact
Email: bridge@lattc.edu
Phone: (213) 763-5560
Business Office
Location
Administration/Services Building, E5 1st Floor Lobby
Contact
Email: @email
Phone: (213) 763-7225
Counseling
Location
School of Culinary Arts, E3 Room 103
Contact
Phone: (213) 763-7354
Disabled Students Program and Services
Location
Student Support Center, D3-100
Contact
Email: @email
Phone: (213) 763-3773
Financial Aid
Location
Administration/Services Building, E5 First Floor Lobby
Contact
Email: @email
Phone: (213) 763-7082
Transfer Center
Location
Administration/Services Building, E5-203
Contact
David Esparza, University Transfer Center Director
Email: @email
Phone: (213) 763-7154
Tutoring
Location
Administration/Services Building, E5-203
Online tutoring is available from NetTutor and can be accessed from your Canvas classes
Contact
Email: @email
Phone: (213) 763-3754
Technical Help
Helpful Resources
Adobe Reader is a free software you can download and install on your computer so you can read files which might be in your online class in the PDF format.
Cookie Management in the most popular web browsers, including Firefox, Chrome, and Edge.
Microsoft PowerPoint Reader is Free and allows you to read any PowerPoint files your instructor might provide for you to download. You do not need to purchase PowerPoint to read files, only to create or make changes to them.
Microsoft Word Reader is free and allows you to read any MS Word documents your instructor places in your virtual classroom for downloading. You do not need to purchase MS Word to read the documents, only to make changes or to original new documents. Another option is to use a Chrome Extension.
Pop-up Blocker tutorial – shows how to set the Pop-up blocker on the most popular web browsers. You will need to allow pop-ups in order to use course management software.
Microsoft Office 365
Note: all students have access to Microsoft Office 365 through their Peoplesoft accounts:
- Log on to the LACCD SIS Portal.
- Click “Mail-Outlook.”
- Click the 9-dot menu in the upper left and choose “Office 365” or any of the apps.
Got questions? Learn How to use your Student OneDrive.