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If You Need Help
Each computer station work area includes an
orange or yellow cup-like cylinder. If you require technical
assistance, you should place the cylinder of your computer and patiently
wait for a lab assistant to help you. Instructors’ stations are on
the north side of the C-Lab. If you need help with your Learning
Skills coursework, ask for an instructor. For students who do not
know how to use the computer, the Learning Skills Center offers beginning
computer classes to help students develop the essential skills needed to
operate a computer as a tool of learning, to be able to publish work, and
to conduct research to solve problems, analyze solutions and present
results.
Duties of Lab Assistants
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What Lab Assistants Do:
- Assist with
technical problems
- Troubleshoot
technical issues
- Add paper to
the printer
- Answer
questions about Internet issues such as online e-mail,
transcripts, etc.
- Help students
continue working if they get stuck on a particular step
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What Lab Assistants Do Not Do:
- Comprehensively
teach how to use software
- Do work for
students
- Format papers
- Type documents
- Spend more than
5 minutes at a time on a particular issue
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Policies and Procedures
for all Computer Labs within the Learning Skills Center
All students using computing facilities are
expected to operate within the bounds of federal and state law and
district policies and standards.
Los Angeles Trade
Technical College Computer Lab Policy:
§
Every student using the Computer Lab must have a
current LATTC student ID card.
§
Priority for computer access is given to students
taking Learning Skills classes.
§
Computer lab use is solely available to support
the instructional process. That
means that the following is prohibited:
o
Sending and/or receiving non-academic e-mails
o
Non-instructional chatting or internet use, i.e.
MySpace.com, Ebay.com, MTV.com, etc.
o
Computer games
o
Music devices (MP3s, IPODs, CD Players)
§
One user will be assigned to a computer.
§
Children are not allowed in the C-Lab unless they
are enrolled in a Learning Skills class.
§
Students must maintain a professional and
personal courteous environment and attitude.
§
Printing is for academic use only. No campus club
affiliated printing is allowed. The
maximum print job per student per day is ten (10) pages.
§
Food drinks, and chewing gum are not allowed in
the lab.
§
Phones and pagers must be either off or on
vibrate.
§
All work must be saved on a floppy disk, CD
rewritable, or USB port (preferred).
§
Software and files should not be saved to the
hard drive without permission. All documents saved to the hard drive will
be deleted at the end of the day.
§
Changing computer settings is prohibited.
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